International Shipping & Customs Policy

Last Updated: August 2026

Clear expectations make international shipping seamless. Please review our policies regarding delivery estimates, customs, duties, and local taxes before placing your order.

1. Shipping Times & Delivery Estimates

All estimated shipping delivery times displayed at checkout are carrier estimates only and are not guaranteed.

• Carrier Delays: Transit times can fluctuate based on logistics network volumes, weather, and peak holiday seasons.

• Customs Hold Times: Local customs processing times vary by country and are entirely outside of our control. Customs clearances may cause unexpected delays beyond the initial carrier estimate.

2. Duties, Taxes & Import Fees

Orders shipped outside the origin country may be subject to import duties, customs taxes, and administrative fees levied by the destination country upon arrival.

• Recipient Responsibility: All additional charges for customs clearance are the sole responsibility of the recipient. These are not included in the item price or shipping cost paid at checkout.

• Unpaid Fees: If a package is refused or returned due to unpaid customs fees, original shipping fees and any return charges incurred will be deducted from your refund.

3. Local Customs & Compliance

Because customs policies vary widely by country, we strongly advise you to check with your local customs office for specific information regarding duty thresholds, restricted items, and import clearance procedures prior to completing your purchase.

💡 Quick Summary

• Fees: Duties & taxes are paid by the recipient upon arrival, not at checkout.

• Timing: Shipping durations are non-guaranteed carrier estimates and subject to local customs clearance delays.